Contact Us

We at Heatwave Living are here to ensure your home stays warm, cozy, and stylish all year round. Whether you have a question about our selection of fireplaces and indoor heating solutions, need advice on which product is best for your space, or require assistance with your order, we are ready to help!

Customer Support
Our friendly and knowledgeable customer service team is committed to providing you with an exceptional experience from start to finish. Have a question about a specific product? Need guidance on installation? We’re happy to provide detailed information and recommendations to help you make the best choice for your home heating needs.

Order Inquiries
If you need help tracking your order, have questions about shipping, or require assistance with a recent purchase, we’re here to assist you. We offer free shipping on orders over $69.99, and for those below this threshold, a flat shipping rate of $8.99 ensures your products are delivered efficiently. Should you need any clarifications or updates on your delivery, feel free to get in touch.

Product Assistance
Not sure which fireplace will create the perfect ambiance in your living room? Or are you curious about how our heating systems can enhance energy efficiency in your home? Our team is here to answer all your technical questions and provide tips on installation, maintenance, and product features. We want to make sure you get the most out of your new heating system and enjoy the comfort it brings.

General Inquiries
For any other questions or comments, whether you’re curious about new arrivals, special promotions, or simply need more details about our products, don’t hesitate to reach out. We value your feedback and look forward to hearing from you!

You can contact us via email at [email protected]. We strive to respond to all inquiries promptly and provide you with the support you need to enjoy a warm, comfortable home.

Thank you for choosing Heatwave Living, where quality and comfort are always in season! We look forward to assisting you in making your home a warm and inviting retreat.